JR-59737 MS Dynamics Architect Lead

Hello, our name is Customertimes , but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

Location: Europe, remote This is a fully remote opportunity with long-term engagement. We are open to both full-time and freelance cooperation models. About this job: We are looking for an experienced MS Dynamics Architect to join our team.

As an integral part of our MS CRM practice, you will collaborate with cross-functional teams — business analysts, developers, and key stakeholders — to design, implement, and optimize Microsoft Dynamics 365 Customer Engagement (CRM) / Power Apps solutions.

You'll play a pivotal role in assessing client needs, configuring CRM systems, and ensuring successful adoption and continued system effectiveness.

How you'll make an impact: Analyze project requirements and plan the implementation and delivery according to scope, deadline, and budget; Analyze product design and functionality, describe business processes and customer requirements; Create design, system, user, and procedural documentation; Configure and customize Dynamics 365 CRM applications, including entities, forms, views, workflows, business process flows, and dashboards; Leverage Power Platform components (Power Apps, Power Automate) to enhance CRM functionality and automate business processes; Run client workshops on business processes, business requirements, and system design; Architect solutions on a functional and technical level that will deliver high-quality results to meet the client's needs and use the features and functions correctly and effectively; Help the Sales team in pre-sales activities, respond to requests for proposals and invitations to tenders, and prepare and present demonstrations; Drive improvements forward for Microsoft Dynamics (CRM) installations using manufacturing best practices; Help plan and implement integ