Compliance Operations Lead

RemotePass exists because talent is distributed equally, but opportunity is not.

Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere — and gives workers in emerging markets the financial tools and global access they deserve.

RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product — rated 4. 8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.

We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.

The role As RemotePass scales, we are adding a Compliance Operations Lead to strengthen the bridge between our Head of Compliance, Operations, and the analyst team. This person will handle ambiguous cases, keep day-to-day execution moving, and ensure compliance decisions are consistent, well-documented, and defensible.

This role is flexible by design. If you want to manage the analyst team directly, we're open to that. If you'd rather come in as a senior individual contributor who's simply the team's first point of escalation, that works too — we'll shape the role around the right person.

What matters more than the org chart is the operational judgment: the ability to look at an incomplete document set, a vague business description, or an unusual payment pattern, and know exactly what to do with it.

What you'll do Be the first escalation point for complex KYB, KYC, and enhanced due diligence cases, before anything reaches the Head of Compliance Review and QA analyst decisions — risk ratings, evidence, disposition notes — to make sure they're complete and defensible Set and track team SLAs and KPIs: case aging, turnaround times, QA findings, rework rates Build and maintain SOPs, escalation templa