Functional Analyst

Freelance Functional Analyst – Real-Time Operations We are looking for an experienced Functional Analyst to join a Real-Time Operations team within a large organisation in the transport and mobility sector. The team is working on an Incident Management Programme aimed at improving real-time incident handling, communication, information centralisation and workflow management. MUST-HAVES • 3+ years of professional Functional Analysis experience within the last 8 years. • Strong experience producing: • Functional specifications • User stories • Acceptance criteria • Business rules • System behaviour • Error / exception handling • Proven experience with system integrations , including REST, SOAP, messaging and/or event-based interfaces. • Experience with JSON/XML payloads and integration error handling. • Independent SQL skills : SELECT, JOIN, filtering and aggregation. • Experience investigating data, validating business rules and/or analysing defects using SQL. • English: C1+ spoken and written. • Dutch OR French: B2+ spoken. • Minimum 2 days/week on-site. • Experience working in a setup where Functional Analysis is separate from Business Analysis . YOUR ROLE You will translate business and user requirements into detailed specifications that development teams can build and testers can verify. Your responsibilities include: • Challenging requirements for completeness, consistency and feasibility. • Defining functional behaviour, business rules, acceptance criteria and edge cases. • Specifying APIs, interfaces, data flows and error scenarios. • Working closely with Business Analysts, Architects, Developers and Testers. • Supporting development, defect triage, test preparation and UAT. • Using SQL to investigate data and clarify defects. • Keeping functional documentation up to date throughout delivery. ⭐ NICE-TO-HAVE • BPMN, UML, use cases or equivalent. • JIRA & Confluence. • OpenAPI / Swagger. • Conceptual & logical data modelling. • Entity-relationship analysis / data dictionaries. • Experience defining latency, throughput and availability requirements. • Experience with real-time, transport, mobility or incident management systems. • Agile / iterative delivery experience. LANGUAGES • English: C1+ – spoken & written • Dutch OR French: B2+ – spoken Dutch or French is required for workshops, defect reviews and day-to-day interaction with business and technical stakeholders. WORKING MODEL • Freelance • Hybrid • Minimum 2 days/week on-site • Additional on-site presence may be required for workshops, incidents or releases. Important: This is a hands-on Functional Analyst role , not a pure Business Analyst position.