HR Senior Manager

Description Senior HR Manager / People Care & Talent Acquisition Position Overview We are seeking an experienced, people-oriented, and proactive Senior HR Manager to support the employee lifecycle while partnering closely with business leaders to foster a high-performing, engaged, and inclusive work environment. This role serves as the primary HR partner for assigned business units across Latin America, balancing strategic People Care responsibilities with full-cycle recruitment activities. The ideal candidate is passionate about employee experience, talent development, organizational effectiveness, and building strong relationships with leaders while also leading end-to-end hiring processes for technical and business roles when required. Advanced or Native-level English proficiency is essential, as this position partners daily with U.S.-based leaders, employees, candidates, and cross-functional teams in a global environment. Key Responsibilities People Care & HR Business Partnership (Primary Focus) Serve as the primary HR partner for employees, managers, Directors, and business leaders across assigned practices. Build trusted relationships with leadership to support business objectives, workforce planning, and people strategies. Manage the complete employee lifecycle, including onboarding, engagement, performance management, career development, internal mobility, and offboarding. Conduct regular one-on-one check-ins with employees to promote engagement, identify concerns, and improve retention. Advise managers on employee relations, coaching, performance management, conflict resolution, and best HR practices. Support organizational changes, promotions, compensation adjustments, internal transfers, and workforce planning initiatives. Coordinate and facilitate performance review cycles and development planning. Drive employee engagement initiatives that strengthen culture, collaboration, recognition, and retention. Monitor HR metrics, including turnover, retention, engagement, and organizational trends, providing insights and recommendations to leadership. Ensure compliance with company policies and HR processes across Latin America. Maintain accurate HR documentation and employee records while ensuring confidentiality. Partner with Finance, Operations, Payroll, and leadership teams to support people operations and continuous process improvements. Talent Acquisition (Secondary Focus) Manage the end-to-end recruitment process for technical and corporate positions across Latin America. Partner with hiring managers to define hiring needs, role requirements, and recruitment strategies. Source candidates through LinkedIn Recruiter, job boards, referrals, networking, and direct sourcing techniques. Conduct HR and behavioral interviews in English. Coordinate interview processes with hiring managers and technical interviewers. Ensure an exceptional candidate experience throughout the recruitment lifecycle. Manage offer negotiations, hiring documentation, and onboarding coordination. Maintain recruiting pipelines, ATS records, and recruitment metrics. Develop proactive sourcing strategies for niche and hard-to-fill positions. Support employer branding and talent attraction initiatives. Qualifications Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field. Advanced or Native-level English proficiency (C1/C2) is required. Excellent verbal and written communication skills are essential, as this role interacts daily with U.S.-based leaders, employees, candidates, and cross-functional stakeholders. 5+ years of experience in Human Resources, HR Business Partner, People Operations, or People Care roles. 3+ years of experience managing full-cycle recruitment, preferably for IT or technology positions. Experience supporting employee relations, performance management, employee engagement, organizational development, and workforce planning. Proven experience partnering with senior leaders and managers in multinational organizations. Experience supporting remote and distributed teams across Latin America. Strong knowledge of HR best practices throughout the employee lifecycle. Experience using ATS platforms, HRIS systems, and LinkedIn Recruiter. Strong analytical, organizational, coaching, and stakeholder management skills. Ability to manage multiple priorities while balancing strategic initiatives with operational execution. Highly organized, proactive, empathetic, and results-oriented. Preferred Qualifications Experience in consulting, technology, or professional services organizations. Experience recruiting technical and engineering talent. Familiarity with U.S. business culture and global organizations. Experience supporting multicultural and remote teams. Knowledge of HR analytics, recruiting KPIs, and workforce planning. Experience leading employee engagement, retention, and organizational development initiatives. Strong project management and change management skills. Work Schedule Shift: 8:00 AM – 5:00 PM (Mexico) / 10:00 AM – 7:00 PM (Uruguay) Work Location: 100% Remote