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Business Consultant, Dedicated Success
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Job Description
Recognized as the No. 1 site trusted by real estate professionals, Realtor. com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.
com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Business Consultant, Dedicated Success at Realtor.
com ® Location: Remote, US About the Role: In this role, you’ll manage a small book of customer accounts, developing relationships that help cement Realtor. com as a valued partner. You’ll be responsible for providing a personalized luxury experience to each of your customers.
You’ll oversee the entire post-sale experience for your customers, including product implementation, training, ongoing support, escalations, retention, and renewals. You’re a people person who can build not only strong relationships, but strong friendships with your customers.
Top Reasons to Apply: High Impact: Manage a select portfolio of ~40 high-value accounts, allowing you to provide a truly bespoke, white-glove consulting experience rather than high-volume churn.
End-to-End Ownership: Drive the complete post-sale journey - from onboarding and technical implementation to strategic growth and renewals—with direct accountability for revenue retention.
Deep Relationship Building: Go beyond basic account management by building genuine personal connections and serving as a trusted advisor to real estate leaders. What You’ll Do : Build strong relationships with a small book of customers (~40 accounts), establi
Required Skills
Upskill for This Role
Courses from Udemy and edX matched to this role's skills.

Account Management Mastery: From Client Retention to Growth

Strategic Account Management

Product Management: A Guide to Product-Led Onboarding
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