Senior Transformation Leader - Business Transformation - Banking

Change Management - Business Transformation - 18+ years We are looking for a senior transformation leader to drive large-scale business migration, transition and service governance initiatives within a global financial services environment. The role will lead end-to-end transformation programs, stakeholder engagement, service stabilization, operational governance and continuous improvement while building scalable operating models. Location: Chennai Your Future Employer: A leading global financial services organization with a strong focus on business transformation, operational excellence, global capability development and scalable service delivery. Responsibilities: - Lead end-to-end business migration and transition programs, covering assessment, planning, knowledge transfer, testing, parallel runs, go-live, stabilization and handover. - Drive executive-level stakeholder management across global offices, business functions and internal leadership teams, acting as a senior escalation point for transformation and service-related matters. - Establish and manage governance frameworks covering SLAs, KPIs, KRIs, service performance, risk, controls, compliance and operational resilience. - Lead workforce and capacity planning, resource optimization and capability development across the service portfolio. - Drive continuous improvement through process standardization, automation, operational efficiency, service quality enhancement and scalable operating models. Requirements: - Minimum 18 years of relevant experience across banking operations, shared services, GCCs, business transformation, transition management, service management or operations governance. - Proven experience in leading large-scale operational migrations, shared-service transitions, GCC setup or expansion initiatives. - Strong experience in senior stakeholder management, client engagement, executive communication and escalation management. - Hands-on exposure to SLA/contract governance, service performance management, workforce planning and financial oversight. - Strong understanding of banking operations, operational risk, internal controls, audit and compliance, with experience managing large multidisciplinary and geographically distributed teams. What is in it for you: - Opportunity to lead large-scale business transformation and migration initiatives. - Exposure to global stakeholders and senior leadership. - Opportunity to build and scale operating models and service capabilities. - Strong platform for strategic leadership and organizational development. - Opportunity to drive operational excellence and continuous improvement at scale. Reach us: If you think this role is aligned with your career, kindly write me an email along with your updated CV