CLM/CPQ Business Systems Analyst (BSA) & Test Lead

• Help design, build and continuously improve the clients online platform. • Research, suggest and implement new technology solutions following best practices/standards. • Take responsibility for the resiliency and availability of different products. • Be a productive member of the team. Location: PAN India Requirements • 7+ years of Business Systems Analysis experience. • 3+ years of experience supporting CPQ and/or CLM implementations. • Experienced CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team and provide functional leadership across requirements management, business process validation, integration coordination, and testing governance. • Work closely with the Client Architect, Program Manager, Salesforce, PROS CPQ, Conga CLM, SAP, and business stakeholders throughout the implementation lifecycle. • This is primarily a functional leadership and testing governance role, with no primary responsibility for hands-on development or configuration. • Lead workshops with business stakeholders to understand requirements and document business processes, use cases, user stories, and acceptance criteria. • Perform fit-gap analysis between business requirements and PROS CPQ/Conga CLM capabilities. • Support process standardization and harmonization across business units. • Maintain requirements traceability from solution design through deployment. • Work with the Client Architect to ensure the proposed solution aligns with business objectives. • Provide functional leadership across PROS CPQ, Conga CLM, and Salesforce. • Support processes covering quote creation, product configuration, pricing, discounts, approvals, quote generation, and sales process alignment. • Lead functional validation of contract requests, contract generation, approval routing, contract lifecycle management, and CPQ-to-CLM handoffs. • Ensure alignment between Salesforce Opportunity-to-Quote processes, customer/account data, user experience, and business workflows. • Coordinate with Architecture and technical teams across Salesforce, PROS CPQ, Conga CLM, SAP, Middleware, and Enterprise Reporting/Data Lake. • Review integration requirements and validate end-to-end business process flows. • Identify upstream and downstream process impacts and support integration testing. • Assist with defect triage, root-cause analysis, and resolution. • Define and maintain the overall SIT, UAT, Regression, and Go-Live testing strategy. • Establish testing governance, entry/exit criteria, test plans, and execution processes. • Develop and review test scenarios, test scripts, test data requirements, and business process validation scripts. • Ensure comprehensive test coverage across Salesforce, PROS CPQ, Conga CLM, and SAP integrations. • Lead SIT and UAT execution, coordinate defect triage, track defect resolution, and provide testing status and metrics. • Escalate critical risks, blockers, and defects to relevant stakeholders. • Support business validation, user sign-off, deployment readiness, cutover, and hypercare activities. • Ensure business stakeholders are prepared for solution adoption. • Collaborate with Program Managers, Enterprise Architects, Business Process Owners, Salesforce, Conga CLM, SAP, PROS, and implementation teams. • Strong experience leading UAT and end-to-end testing programs. • Experience working with System Integrators and large enterprise transformation programs. • Strong knowledge of Quote-to-Cash (QTC), CPQ, CLM, Sales Operations, Pricing, and Approval Processes. • Experience in requirements management and business process modelling. • Knowledge of Salesforce, Conga CLM, and PROS CPQ; PROS CPQ experience is preferred. • Understanding of SAP integration, APIs, data migration, and data validation. • Preferred Industry Experience: Healthcare, Medical Devices, Life Sciences Benefits • A challenging, innovating environment. • Opportunities for learning where needed.