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Senior Director, Membership & Market Development
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Job Description
The Senior Director, Membership & Market Development is responsible for growing and retaining Health Evolution 's Enterprise Membership and Partnership base.
This individual owns a book of prospective and current Members — identifying and cultivating relationships with CEOs and C-suite executives, guiding them through the membership sales cycle, and managing the renewal process to protect and grow recurring revenue.
The role partners closely with the EVP, Membership & Market Development and works cross-functionally with Marketing, Member Experience, and Curation teams to ensure a seamless prospect-to-Member journey.
This role reports directly to the EVP, Membership & Market Development, and works alongside other members of the Membership team responsible for new sales, renewals, and Member engagement.
Key Responsibilities
Own a pipeline of prospective Enterprise Members and Corporate/Strategic Partners across payer, provider, and life sciences organizations, from first outreach through signed agreement.
Manage the full sales cycle for new membership opportunities: outbound prospecting, discovery calls, benefit and pricing presentations, proposal development, and contract close.
Lead the annual renewal process for an assigned portfolio of Members, including tracking renewal timelines, identifying at-risk accounts, and building retention plans.
Build and maintain relationships with CEOs, C-suite executives, and their offices, serving as a trusted point of contact throughout the membership lifecycle. Identify upsell and expansion opportunities within existing Member accounts (e. g. , additional Member seats, Partnership upgrades).
Maintain accurate and current pipeline, account, and forecast data in Salesforce. Collaborate with Marketing on outbound campaigns, referral programs, and lead follow-up to keep the top of funnel full.
Partner with the Member Experience and Curation teams to ensure new Members are successfully onboarded and existing Members remain engaged ahead
Required Skills
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