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Senior Product Manager - Technical, Amazon Customer Service - Social

Amazon.com Services LLCSeattle, Washington, USA
Full-time3-7
👁️ 0 views📝 0 applicationsPosted 8/31/2026Expires 10/1/2026
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Job Description

As a Senior Product Manager - Technical for Amazon Customer Service (CS) - Social, you'll define the future of customer service on social apps.

You'll own the 3-5 year strategic vision for how millions - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Required Skills

roadmap strategyfeature deliveryengineering discussionstechnical productsonline servicescustomer advocacystakeholder management

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