Business Operations Coordinator

We are looking for an experienced, highly organized Business Operations Coordinator to keep the firm running well and to own the operating processes behind our executive team, our partner program and our business development data. This is not a traditional administrative assistant role.

You will support the Managing Partner and other leaders, but you will also own areas of the business end to end. We want someone who notices what needs attention, closes the loop without being reminded, improves recurring processes and puts spare capacity to productive use.

What you will own Executive scheduling and firm coordination Manage calendars for the Managing Partner and other members of leadership, anticipate conflicts and propose solutions. Arrange travel, expenses submission and in-person logistics for the Managing Partner and other leaders.

Coordinate internal, client, prospect and software-partner meetings across multiple calendars, including client calendars when authorized. Schedule interviews for candidates advancing through our ATS and make the candidate experience responsive and professional.

Set up Zoom and Teams meetings, prep sessions and materials. Book in-office days and meeting space through Regus or similar providers. Run regular check-ins with leadership, maintain action lists and follow up with owners so commitments do not disappear after a meeting.

Partner program operations Maintain the operating record for each software partner agreement: deal registrations, referral submissions, commission and referral revenue tracking, certification requirements and renewal dates.

Maintain relationship maps of partner sales and alliance contacts, including the accounts and territories each covers. Flag to leadership when representatives from different partners are working the same target account.

Coordinate partner-facing logistics: portal access, co-marketing assets, joint meeting scheduling and follow-up. Salesforce and business development data Own Salesforce data q