Manager, Renewals

The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. We've grown through strategic acquisitions and deep product investment.

What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakes moments. When a 911 call is answered, a detective investigates a case, or a forensic lab processes evidence, there's a good chance our software is working behind the scenes.

That's been true for over four decades. AI is central to where we're going. Not as a feature but as core infrastructure. We're embedding intelligence directly into the workflows our customers rely on every day, and we're doing it alongside them. Our customers tell us what the mission demands. We build what answers it.

This work attracts a specific kind of person — someone who wants to be pushed by great people, build things that outlast a sprint cycle, and go home knowing the work connected back to something real.

The Role The Manager, Renewals leads Versaterm ’s renewals function, owning the strategy, execution quality, and predictability of the end‑to‑end renewal lifecycle.

This role is accountable for the performance and development of the Renewals team, ensuring contracts are renewed on time, commercial terms are executed accurately, renewal risk is proactively managed, and recurring revenue is protected.

Operating as a key partner to Customer Success, Sales, Legal, and Finance, the Manager ensures renewal motions are well‑coordinated, scalable, and aligned to broader retention and net revenue retention (NRR) goals.

What You Do Define and maintain standards for the renewal lifecycle, including initiation timing, handoffs, approvals, and execution. Ensure renewals are consistently initiated well in advance of contract expiration, aligned to customer procurement requirements. Establish clear