Product Designer - UX/UI

WHAT YOU'LL ACTUALLY DO : Real ownership, not a wish list UX : end-to-end product design : - Own UX for key fan-facing flows like discovery, event pages, checkout, taking features from initial concept through to launch. - Map user journeys and create wireframes to define the experience before moving to high-fidelity designs. - Conduct usability testing, analyse user feedback and data, and improve designs based on insights. - Design all user interface states, including empty, loading, and error screens, to ensure a seamless user experience. UI : hands-on craft in Figma : - Turn wireframes into high-fidelity, production-ready designs in Figma that are ready for engineering to build. - Create and maintain a scalable design system to ensure consistency across the app and web experience. - Build interactive prototypes to communicate user flows, interactions, and animations before development. - Collaborate closely with engineering throughout development to ensure the final product matches the intended design. Collaboration and mentorship : - Collaborate with Product, Engineering, and Marketing teams to design solutions that meet user and business needs. - Provide feedback and guidance to junior designers to help improve the quality and consistency of design work. - Stay updated on design trends, competitor products, and user behaviour to bring new ideas and improve the product. WHAT YOU BRING : Specific experience, not vague credentials Required : - 5+ years of product design experience across both UX and UI, ideally on consumer apps with real scale. - A portfolio that demonstrates end-to-end product thinking, including user flows, UX decisions, and polished UI designs. - Strong hands-on experience with Figma, including components, variants, auto layout, prototyping, and design systems. - Strong visual and interaction design skills with attention to spacing, typography, motion, and overall design quality. - Experience designing for both web and mobile platforms, with an understanding of the different user experiences and design constraints. - Ability to use user research and analytics to make informed design decisions. - Demonstrates strong ownership by independently driving design projects from concept through to launch. Preferred : - Familiarity with motion design or micro-interactions. - Exposure to A/B testing and experimentation frameworks. - Genuine interest in live entertainment - concerts, festivals, sport, theatre.