Business Analyst

KEY RESPONSIBILITIES Lead and manage end-to-end testing activities, including system integration testing (SIT) and user acceptance testing (UAT), to ensure the solution meets business requirements and is fit for purpose.

Develop and maintain comprehensive test plans, test cases, and test scripts based on business and functional requirements. Coordinate and facilitate UAT sessions with business users and stakeholders, ensuring thorough coverage of test scenarios and timely resolution of defects.

Track, document, and manage defects through the full defect lifecycle, working closely with the development team to ensure issues are resolved and verified. Validate that deployed solutions and revamped processes meet the original business need, and assess any gaps or workarounds required.

Manage the business requirements and functional solution aspects of the project. Analyse stakeholder needs to identify improvement opportunities. Design and implement solutions — such as process optimisation, process automation, and digital systems — that deliver operational excellence and productivity savings.

Work with stakeholders to ensure smooth implementation of new solutions, including change management activities to secure buy-in. Perform business analysis across the following areas: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.

Refine and clarify business needs, define solution scope, and develop the business case. Explore, identify, and document business needs. Assess the current state, analyse stakeholder requirements, and elaborate them to a level of detail that accurately defines the business need within the specified scope.

Evaluate alternatives to identify the best-fit solution, identify gaps, and determine workarounds or changes. Assess deployed solutions or revamped processes against the original need. Manage conflicts, issues, and changes to ensure stakeholders and the project team remain aligned on solution scope, and communica