Technical Project Manager

Role Title: Technical Project Manager Max NP: 30 days / Immediate joiners preferred Job Location: Bengaluru Experience: 8-12 years Total CTC: Confidential, 17-28 L Working Model: Hybrid - 2 Days Positions Open: 16 Key Skills: DevOps & Cloud, AWS - DevOps, Azure - DevOps Roles & Responsibilities: As a Technical Project Manager (TPM), you will own end-to-end delivery of medium to complex SaaS, Data, and GenAI programs, ensuring alignment between business goals, architecture, and execution. This is not a coordination role you are expected to bring technical depth, strong execution rigor, and ownership to drive high-quality, scalable, production-ready systems. Key Responsibilities: - Own successful end-to-end delivery from customer discovery through production go-live and hypercare, balancing scope, quality, schedule, commercial objectives, and customer satisfaction. - Lead discovery workshops with customers, clarify requirements, and translate them into clear user stories, execution plans, and aligned technical direction. - Manage change requests throughout the project lifecycle while ensuring scope control and stakeholder alignment. - Establish strong delivery governance, including sprint planning, tracking, release management, Definition of Ready (DoR), Definition of Done (DoD), quality gates, and continuous improvement. - Validate estimates, capacity plans, and project schedules to ensure realistic execution plans and optimal resource utilization. - Proactively mitigate delivery, technical, resourcing, and commercial risks. - Manage cross-team dependencies, remove blockers, and ensure smooth execution across engineering teams. - Act as the primary customer interface, managing expectations, communication, escalations, and aligning delivery with business outcomes. - Provide regular project and program status updates, delivery insights, and risk visibility to customers and leadership. - Participate in architecture discussions, validate high-level design decisions, and facilitate technical trade-offs with engineering teams. - Drive execution across backend, frontend, mobile, and data engineering teams while ensuring scalable, reliable, and production-ready solutions. - Demonstrate working knowledge of modern engineering practices, including microservices, event-driven architectures, CI/CD, DevOps, cloud platforms (AWS/Azure/GCP), and AI-assisted software development. - Promote engineering excellence by encouraging observability (logging, monitoring, tracing), shift-left practices (testing, security, automation), and AI-assisted development. - Monitor engineering and delivery metrics (sprint predictability, release quality, production stability, defect trends, customer satisfaction) to drive continuous improvement. - Identify opportunities for delivery optimization, automation, account growth, and support solutioning and pre-sales activities. - Demonstrate strong resource planning capabilities and effectively build/manage project teams from initiation to successful delivery. Ideal Candidate: - Strong Technical Project Manager profile with hands-on delivery ownership and technical depth. - Mandatory (Experience 1): 8+ years of experience, including 4+ years leading cross-functional software product delivery across multiple medium-sized companies. - Mandatory (Experience 2): Proven experience delivering software projects from concept through production in a service-delivery environment within a mid-sized organisation. - Mandatory (Experience 3): Strong experience with Agile/Scrum, estimation techniques, release planning, and end-to-end project execution including release readiness, production rollouts, rollback planning, hypercare, and customer acceptance. - Mandatory (Experience 4): Experience managing multiple workstreams, cross-team dependencies, and stakeholders in fast-paced environments, and building/managing project teams from initiation to delivery. - Mandatory (Experience 5): Experience with integrations (REST APIs, IdP, payment gateways, CRM, ERP, POS) and familiarity with CI/CD, cloud (AWS/Azure/GCP), and the deployment lifecycle. - Mandatory (Experience 6): Experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure. - Mandatory (Tech skill 1): High-level understanding of backend systems, REST APIs, and microservices architecture (Node.js exposure preferred), plus system design principles (scalability, reliability, fault tolerance, performance). - Mandatory (Tech skill 2): Ability to participate in architecture discussions, review technical proposals, evaluate trade-offs, and constructively challenge engineering decisions. - Mandatory (AI): Experience using AI tools (e.g., Claude, GitHub Copilot) to improve delivery productivity. - Mandatory (Communication): Excellent written and verbal communication with engineering teams, business stakeholders, customers, and leadership. - Mandatory (Company): Must come from a mid-level service company. - Mandatory (Certification): PMP and/or CSM certification. - Mandatory (Education): BE/MS in Computer Science or a related field. - Preferred (Background): Development background earlier in career (QA / mobile / web developer who moved into TPM); ability to create SRS/RFP; business-analysis capability. - Preferred (Tech): High-level understanding of enterprise backend tech (Java, Python, Go); GenAI concepts (LLMs, RAG, copilots); domain experience in eCommerce, QSR, Conversational AI, or Energy & Utilities. Interview Process: - Internal Discussion 1 - Internal Discussion 2 - Internal Discussion 3 - Final Discussion