Sr. Product Manager, Customer Returns & Ncrc

DESCRIPTION At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’ Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience. We set big goals and are looking for people who can help us reach and exceed them. Key job responsibilities In this role, you will have the opportunity to develop your skills in the following areas: - Identify growth initiatives across multiple business segments including project evaluation, strategic planning, and prioritization. - Define, prioritize and plan the execution of strategic initiatives. Consult with senior management on cross-group project prioritization. - Ensure delivery of assigned organizational goals. Schedule and secure resources and manage cross-functional teams to deliver to these goals. End to end responsibility for the execution and success of all assigned programs. - Enable launch of new products and processes by collaborating with cross-functional project teams (both technical and business). - Anticipate bottlenecks and balance trade-offs. between business needs and technical constraints - Communicate progress and work with teams with dependent programs. - Translate technical requirements and processes to non-technical leaders in a clear and actionable manner. - Earn and develop trust with business leaders to drive adoption and implementation of new business initiatives. BASIC QUALIFICATIONS - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Bachelor's degree in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders