Senior Product Manager: Research Solutions (SaaS)

Our client is an established SaaS company serving higher education institutions across North America. Its configurable software helps institutions simplify complex administrative workflows, improve operational efficiency, and better support faculty, staff, and students.

The business is entering an important stage of growth, with increased focus in product, technology, and innovation. It combines the stability of an established customer base with the opportunity to meaningfully influence how the product organization evolves.

About the Role

Our client is looking for a Senior Product Manager to take ownership of a research administration product area and help shape its next stage of growth.

This is a strategic, outcomes-focused role for an experienced product leader with strong customer empathy and an understanding of research administration in higher education.

You'll shape product vision and roadmap priorities, lead customer discovery, and partner closely with engineering, design, and go-to-market teams to deliver measurable customer and business outcomes. This is an individual contributor role with significant ownership, visibility, and influence over product direction.

What You'll Do

Own the product strategy, roadmap, and priorities for a key research administration product area Lead customer discovery to understand institutional workflows, challenges, compliance requirements, and emerging needs Translate customer insights, market trends, competitive intelligence, and data into clear product opportunities Partner with engineering and design from discovery through delivery, defining requirements and measurable success criteria Identify opportunities to improve workflows, configurability, usability, and AI-enabled capabilities Collaborate with sales, marketing, customer success, and other teams to support launches, adoption, and customer outcomes Define and track product health, adoption, engagement, and customer value metrics Communicate product strategy and priorit