General Manager, Legal Ops Intelligence

Overview We are seeking a hands-on operator and emerging General Manager to lead execution, commercialization, and scale for our Legal Ops Intelligence portfolio.

This role sits at the intersection of product, commercial strategy, and delivery with a clear mandate: Transform a fast-evolving set of AI-enabled legal operations capabilities into scalable, revenue-generating solutions. This is not a traditional product or program management role.

This leader serves as the execution engine for the business, bringing structure, speed, and accountability across workstreams. The role partners closely with executive leadership, which retains strategy and P&L ownership, while this position drives execution, commercialization, and day-to-day momentum.

This role is ideal for a high-impact operator ready to lead execution at a General Manager level—someone who thrives in ambiguity, aligns teams, and turns strategy into measurable business results.

Responsibilities

Lead day-to-day execution of the Legal Ops Intelligence portfolio, translating strategy into clear priorities, plans, and outcomes. Drive commercialization, product readiness, delivery, and adoption across the portfolio.

Turn emerging capabilities into defined offerings, pricing models, and scalable sales and delivery motions. Partner with Sales and Marketing to sharpen positioning, build pipeline, and improve conversion from pilot to scaled adoption.

Partner with Product to turn capabilities into client-ready workflows, viable solutions, and repeatable use cases. Capture and communicate adoption barriers, enhancement needs, market requirements, and roadmap inputs to refine products and solutions.

Define how solutions fit into legal, eDiscovery, and managed service workflows, and build repeatable patterns combining AI, services, and workflow orchestration. Drive momentum across pricing, rollout, sales enablement, and delivery; remove blockers and enforce follow-through.

Own the operating cadence, including meetings, ag