Technical Project Manager - SaaS Implementation

Key Responsibilities : - Lead end-to-end implementation and delivery of software/technology products for enterprise customers. - Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live. - Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables. - Act as the primary project/implementation point of contact for enterprise customers. - Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers. - Manage project timelines, risks, dependencies, scope, and stakeholder expectations. - Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership. - Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders. - Build and maintain strong, strategic, long-term relationships with enterprise customers. - Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams. - Proactively identify risks and challenges and drive them to resolution. Requirements : - Must have 4+ years in Technical Implementation Manager, SaaS Implementation manager, or Technical Project Implementation Manager roles with at least the recent 2+ years in a B2B SaaS company dealing with enterprise clients. - Must have direct experience leading end-to-end software/tech product/tech project delivery. - Must have External/Client project implementation experience (not looking for internal project manager). - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live. - Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships. - Strong communication, stakeholder management, and executive-level reporting capability. - Experience in B2B SaaS Product companies. - Not looking for an implementation engineer but someone who handles the implementation projects.