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Sr. Product Manager, Amazon Customer Service

Amazon.com Services LLCβ€’Seattle, Washington, USA
Full-time7-15
πŸ‘οΈ 5 viewsβ€’πŸ“ 0 applicationsβ€’Posted 8/10/2026β€’Expires 9/11/2026
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Job Description

Join the Amazon Customer Service (CS) team redefining what world-class customer service. As a Sr.

Product Manager on the CS Returns & Refunds Experience team, you'll own the end-to-end customer journey - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products

Required Skills

Product ManagementProduct MarketingBusiness DevelopmentTechnology ExperienceProduct or Program ManagementProduct DeliveryFeature DeliveryTradeoffs of a ProductProduct OwnerTechnology Products

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