Regional Relationship Head - NBFC

Only local candidates apply. CA/MBA must. Experience in new client acquisition must. Key Responsibilities: 1. Assist Zonal Head: - To assist Zonal Head in delivering budgeted sales volumes, profitability and Fee Income in the designated area. - To assist Zonal Head in implementing devised Business strategy for the Zone and tap local network to achieve the budgeted business volumes. - To identify prospective Business houses, Corporates, Intermediaries and Bankers in the designated area and establish relationships to have a healthy pipeline and regular business. 2. New Client Acquisition: - To undertake new client acquisition and establish healthy working relationships with the existing or target Customers at their middle management levels. - All sanction from bilateral deals with direct client relationship. - No syndication or down-sell from other lenders. 3. Operational Effectiveness: - Drive process efficiencies and faster TATs through strong relationships with stakeholders across processes and functions (Risk, Operations) and direct client relationships. - High quality and in-depth credit appraisal. - Successful cross-selling of other products of the firm to potential business groups. 4. Client Relationship Management: - To set high standards of Client Relationship Management including negotiation of the Term sheets, NOCs, and Pricing. - Wide sector and market knowledge which enables effective deal structuring and term sheet discussions with the customer. 5. Customer Service: - To maintain constant interactions with the clients, ensure effective Customer Service standards and superior client satisfaction. - To ensure satisfaction for the Portfolio clients and ensure effective servicing for their various requirements from loan processing to information requirements to post disbursement requirements like balance confirmations and NOCs. 6. Portfolio Review and Risk Management: - To conduct portfolio review and ensure strong adherence to risk management and regulatory norms and credit policy or process. - To be aware of all critical policies, processes and documentation for all the PSFG products and ensure compliance. - To revisit existing processes or policies and suggest improvements to improve efficiency with respect to cost. 7. Portfolio Management: - To ensure high standards of portfolio management (shared accountability with Risk Management team). - To conduct proactive rigorous post disbursement tracking of clients through site visits, financial and operational performance review etc. - To ensure compliance of all critical policies and procedures, documentary and audit requirements for the business proposals and the portfolio on an ongoing basis. Required Skills and Competencies: - Analytical thinking and attention to detail. - Integrity and strong ethical standards. - Effective communication and reporting. - Process orientation and innovative mindset. - Networking and stakeholder management. - Ability to conduct training and awareness sessions. Education: - CA/MBA