Operations Coordinator

Operations Coordinator Position Type: Full-Time, Remote Working Hours: U. S. Client Business Hours About the Role We’re hiring an Operations Coordinator to support day-to-day business operations and ensure workflows across departments remain organized, efficient, and on schedule.

This role is ideal for someone who thrives in structured environments, enjoys coordinating moving pieces across teams, and takes ownership of keeping operations running smoothly.

You’ll work across multiple functions including operations, finance, HR, customer support, logistics, and vendor coordination — helping maintain visibility, accountability, and operational consistency across the business. This is not just an administrative support role.

It requires strong organization, proactive communication, reporting accuracy, and the ability to identify operational bottlenecks before they become larger problems. What You’ll Own Workflow & Operations Coordination Track workflows, tasks, and operational processes across multiple departments

• Ensure operational activities are completed accurately and on time

• Follow up with stakeholders to maintain accountability and execution

• Escalate delays, bottlenecks, or operational issues proactively

• Help maintain clarity and alignment across teams and priorities Reporting & KPI Tracking Maintain operational dashboards, trackers, and reporting systems

• Generate weekly and monthly KPI reports related to productivity, efficiency, and operational performance

• Ensure reports are accurate, organized, and delivered on schedule

• Track operational metrics and identify trends or recurring issues Documentation & SOP Management Maintain and update SOPs, process documentation, and internal operational records

• Organize digital files and systems using Google Drive, Notion, SharePoint, or similar platforms

• Ensure documentation remains structured, accessible, and audit-ready

• Support operational consistency through clear process documentation Vendor & Cross-Fun