Operations Associate

Operations Associate (HubSpot CRM, Deal Pipeline & Excel Reporting) – Remote | EST Hours Position Type: Full-Time, Remote Working Hours: U. S.

Eastern Time (EST) Location: South Africa or Latin America About the Role At Pavago , one of our clients is hiring an Operations Associate to keep a high-value deal pipeline organized, accurate, and moving forward. This is not a traditional finance, investment banking, or sales role .

You won’t be responsible for complex financial modeling, sourcing deals, or hitting sales quotas. Instead, your focus will be on execution, organization, CRM management, reporting, and consistent follow-through .

You’ll own the operational details behind long deal cycles—making sure every opportunity, follow-up, next step, meeting, and task is properly tracked and completed.

If you’re the kind of person who keeps systems clean, follows up without being reminded, and makes sure nothing falls through the cracks, this role is a strong fit.

What You’ll Own Deal Pipeline & HubSpot Management — 50% Own and maintain the deal pipeline in HubSpot CRM Track: Inbound interest Responses Follow-ups Deal stages Next steps Manage consistent follow-up across 6–12 month deal cycles Keep CRM records accurate and up to date Maintain clean: Notes Tasks Deal stages Follow-up dates Next actions Flag urgent or stalled opportunities for leadership Ensure no deal or important communication is overlooked Keep leadership informed of priorities and outstanding actions Deal Execution & Operations Support — 50% Maintain and update Excel and Google Sheets deal trackers Organize raw information into clear: Summaries Reports Graphs Visuals Support the preparation and organization of: Pitch materials Client-facing documents Internal deal materials Coordinate meetings, calendars, and deal-related calls Track action items and ensure timely completion Provide general administrative and operational support related to deal execution Required Experience & Skills Must-Have Hands-on expe