Technical and Agentic Enablement Lead
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Job Description
About the Job: LaunchDarkly is seeking a unique combination of someone who can deliver exceptional technical enablement and build the AI systems that scale it. This role sits at the intersection of technical enablement and agentic workflows.
You will own the technical enablement program for our Solutions Engineering organization, as well as partner closely with Solutions Architects to ensure technical fluency across the org.
In parallel, you will design and deploy AI-powered systems that improve field effectiveness, reduce manual effort, and transform how enablement is delivered. Success in this role requires operating as an AI-native practitioner, embedding AI into how you work, how enablement is delivered, and how the field engages.
You will deliver high-impact programs while continuously evolving them into scalable, intelligent systems.
Responsibilities
Own Technical Enablement Own the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development Deliver high-impact live, virtual and on demand training, certifications, and workshops Define competency frameworks and partner with leadership on team development Expand technical fluency across the broader GTM organization where relevant Measure and improve readiness through clear performance metrics Build Agentic Enablement Systems Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.
g.
, discovery prep, demo support, objection handling, knowledge retrieval) Systematically automate repeatable enablement activities to improve scale and consistency Partner cross-functionally to prioritize, launch, and drive adoption of AI-powered field solutions Scale Enablement Through AI Identify and implement high-impact AI use cases across content, operations, and program delivery across the enablement team Build agents and shared workflows that increase leverage across the team and teach
Required Skills
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