Telesales Executive - Only those based in Philippines and UAE need to apply

We are seeking an experienced Tele Caller / Visa Officer with 2-8 years of experience to join our team. The ideal candidate will be responsible for managing client interactions related to visa services, providing assistance with visa applications, and ensuring a smooth process for clients seeking to migrate.

The role requires excellent communication skills, a strong understanding of visa procedures, and a commitment to providing exceptional customer service. Please apply only if you are able to do outbound calls for 9 hours per day.

If you prefer work from home, that can be arranged, however you need to have your own laptop and a place to work from your home without any disturbance and also good internet speed. Please do not apply just because it is a work-from-home role, if you cannot work in a sales role.

Responsibilities

Make outbound calls to potential clients to see if they are interested for migration to Australia (90% of the role is to be on the phones) Assist clients in completing visa applications and related documentation. Manage and maintain client databases and records accurately.

Respond to client inquiries and provide timely follow-up. Provide guidance on visa policies and procedures based on the client's requirements. Prepare and present reports on client interactions and application statuses. Skills and Qualifications Proven experience as a Tele Caller or Visa Officer for 2-8 years.

Strong communication skills, both verbal and written, in English. Excellent interpersonal skills to build rapport with clients. Ability to handle customer queries and complaints effectively. Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Strong organizational skills and attention to detail. Ability to work under pressure and meet targets.