Senior Product Manager, AI Agents & Automation
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Job Description
Why you should join us: Jerry . ai is a profitable, Series C, YC-backed tech startup with 5M+ customers and $240M in funding. We’re building the first AI-powered advisor to manage all your physical assets. We started with car insurance in 2019, now we’re expanding into new verticals (e. g.
home, motorcycle, RV, boat) and accelerating our growth. The opportunity is massive — car insurance alone is a $300B market in the U. S.
We spent the last few years building our supply (we work with 100+ insurance carriers) and our technical infrastructure (60% of policies today are sold automatically without human intervention, 90% of inbound customer inquiries are resolved via AI and automation).
The next chapter is about accelerating our growth — going from 5M to 50M customers by 2030. The technical challenge: Our insurance marketplace is our core product today, and our ability to automate the end-to-end shopping experience is our core differentiator.
The AI & Automation team owns the most critical part of that – how we automate the entire insurance quoting experience for our customers and orchestrate complex, multi-step transactions with external insurance provider systems to finalize policy purchases.
Before off-the-shelf AI agents existed, we built our own proprietary infrastructure to scale automated insurance purchases and customer support.
Today, 60% of insurance policies are sold automatically without human intervention, and 78% of inbound customer inquiries are resolved via AI and automation, with 83% reporting a positive experience.
Our current system is working but our use cases are rapidly growing as our business expands beyond car insurance and available AI models are also evolving.
We need someone to lead the charge in building our “next generation” AI system, including building new automations for things like document validation (drivers’ licenses, proof of insurance, etc), voicebot expansion into stateful, phone-based interactions, and enable our bots to have direct
Required Skills
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