Senior Product Manager - Outbound Logistics & Returns (m/f/d)
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Job Description
What You Will Do KoRo is scaling its fulfillment setup across multiple warehouses and markets. As our Senior Product Manager - Outbound Logistics & Returns (m/f/d), you will own and shape the systems behind the journey from order placement to delivery and returns, making them more automated, scalable and efficient.
Own the full order-to-delivery and returns journey, from Shop through ERP/OMS and WMS to carrier integrations, including tracking updates back to the customer Shape our distributed fulfillment setup by designing the product logic for automated warehouse allocation and order routing across multiple warehouses Identify and prioritize automation opportunities to reduce manual intervention, improve time-to-ship and optimize cost per parcel Focus on measurable outcomes, using data and relevant metrics to identify problems, set priorities and measure impact Validate significant product opportunities through hypothesis-driven discovery and experimentation before committing engineering capacity Work closely with Engineering, Logistics & Operations, as well as external 3PL and carrier partners, to build scalable and reliable outbound flows Ensure new solutions support our evolving architecture and maintain platform stability and scalability throughout ongoing replatforming What You Bring 5+ years of product management experience with backend, integration-heavy or operational products Hands-on experience with commerce operations systems such as OMS, ERP, WMS, carrier integrations and API-based partner flows A proven track record of automating operational processes and delivering measurable improvements Strong analytical skills and confidence working with KPIs, dashboards and operational data The ability to navigate complex dependencies and collaborate effectively with both technical and non-technical stakeholders Experience with multi-warehouse fulfillment, international shipping, EDI, or both D2C and B2B/retail order flows is a plus Fluent English; German is a plu
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