HR Senior Manager (Remote, 14, MY)

Req ID: 383316 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a HR Senior Manager to join our team in Remote, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Key Responsibilities

Lead complex, sensitive, senior-level, and cross-country investigations involving complaints, ethics issues, conduct, harassment, discrimination, retaliation, and other serious workplace concerns.

Establish investigation scope and approach, review evidence, conduct interviews, prepare findings, and draft clear and defensible investigation reports.

Provide oversight, coaching, and hands-on support to junior investigators and ER team members, including reviewing investigation plans, interviews, findings, and reports. Engage with and guide P&C Consultants in selected APAC countries where investigations or complex ER matters may be managed locally.

Ensure investigations are conducted consistently, impartially, confidentially, and in line with ER standards, internal policies, and applicable local requirements. Advise senior P&C and business stakeholders on investigation findings, employment risk, and appropriate corrective or disciplinary actions.

Support harassment and discrimination matters, hostile work environment concerns, Speak Up cases, and other legally sensitive or high-impact issues. Review complex performance and conduct documentation to ensure neutrality, consistency, and defensibility.

Track investigation cases, maintain accurate documentation, manage appropriate escalations, and support timely closure in the case management system. Partner with global and regional ER, Legal, Compliance, Risk, Security, P&C Delivery teams on ethics and Code matters and cross-country cases.

Identify investigation trends, contribute to root cause analysis, and recommend systemic improvements to policies, processes, con