Principal Software Engineer, Tech Lead, Retail

Location(s): US (remote), Boston (hybrid), or New York (hybrid) Bready* to make a change? Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Retail organization at Toast is focused on building foundational technology to support a rapidly expanding vertical.

We emphasize early learnings and remain closely aligned with our customers, engaging in frequent conversations with our initial retail partners to understand their needs, pain points, and feature requests.

This direct feedback loop allows us to rapidly iterate and ensures we are building the right product for the market. As one of the fastest-growing verticals at Toast , we offer an opportunity to have a significant impact on the company's future growth.

We’re looking for engineers to help make our product work for our largest customers. Think large grocery stores and your favorite local convenience store chain. With their larger scale bring additional needs for integrations and back-office tools, beyond what the platform offers today.

This team works closely with customers — expect to visit stores and talk directly with operators to deeply understand their workflows.

About this roll* (Responsibilities) Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success Define and drive long-term technical architecture and strategy across the entire organization, aligning executive business goals with platform capabilities.

Design solutions that anticipate and accommodate future needs while considering tradeoffs Effectively communicate technical direction Sponsor and mentor senior engineering talent (Staff and Senior Staff engineers) to grow the next generation of technical leaders across Toast .

Act as a force multiplier in improving engineering productivity Diagnose performance bottlenecks and implement optimizations Leverag