Service Advisor

Job reference - 1600546 • Solid pay with performance incentives • Supportive team culture with real career growth opportunities • Modern dealership environment with strong brand backing Access 34 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991. Do you have a passion for the automotive industry and a talent for delivering outstanding customer service? We're looking for an enthusiastic and customer-focused Service Advisor to join a well-established, franchise dealership in Wellington. In this role, you'll be the first point of contact for customers and a key representative of the dealership's brands. Creating a welcoming, professional experience will be at the heart of everything you do. You'll thrive in a modern, high-performing environment and take pride in providing the level of service expected from a leading dealership. Key responsibilities • Act as the main contact for customers booking in vehicle servicing and repairs • Respond to enquiries, concerns, and feedback with professionalism and care • Coordinate closely with technicians to ensure efficient workflow and timely job completion • Manage bookings and maintain an organised service schedule • Stay on top of a fast-paced workload, using strong organisational skills to keep everything running smoothly What we're looking for • Experience in a Service Advisor or other relevant role within the automotive industry • A team-oriented attitude with the ability to motivate and support others • Confidence working in a busy, high-pressure environment • Excellent communication and interpersonal skills • Full, clean driver's licence • Friendly, approachable manner • Solid computer skills • Strong attention to detail and time management abilities What you'll get in return • Modern, well-equipped workshop facilities • Competitive salary package with performance-based incentives • Ongoing training and opportunities for career advancement • A collaborative, hardworking team environment • Supportive leadership that values and rewards its people How to apply Applications from those wanting to relocate from elsewhere within NZ are welcome, as are applications from those based offshore who meet the requirements. Click APPLY NOW to submit your CV. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion via email or phone during NZ business hours: +64 9 271 3200. To view further vacancies, visit the job board on our website https://www.automotiveemployment.co.nz/jobs