Commercial Channel Manager - Food Delivery Partnerships

Channel Manager - Food Delivery Partnerships • Inner City Location • Iconic food & beverage brand • Broad exposure across Finance, Ops, Marketing, Vendor Management, and Digital/IT • Fast-growing company - shape the delivery channel as they scale Own the commercial performance of a national F&B brand's food delivery partnerships (Uber Eats/DoorDash-style platforms) in a hybrid Finance/Marketing/Ops role. Channel Manager - Delivery Our client, a well-known national food & beverage brand, is looking for a commercially-minded Channel Manager to own and grow its delivery channels - including major third-party delivery platforms and a white-label delivery offering. The role will work closely with Commercial Finance, Marketing and Operations, reporting to the Head of Commercial, Planning and Performance. You'll be the person who understands exactly what it costs to acquire a customer through each channel, how promotions perform market by market, and where the ROI actually is - then use that to drive growth decisions across the portfolio. You'll also coordinate the operational side of delivery across both company-owned and franchise locations, so you're equally comfortable in a spreadsheet and in a room with a franchise partner. What you'll do • Own commercial performance across major third-party delivery platforms and the business's white-label delivery model (including the bidding structure that underpins it) • Analyse acquisition cost, channel ROI and promotional performance across markets, translating findings into clear recommendations • Optimise marketing spend allocation across channels in partnership with the Marketing team • Coordinate delivery operations across company-owned and franchise stores, liaising directly with franchise partners • Manage the day-to-day relationship with delivery platform partners What you'll bring • Strong commercial/analytical background - comfortable owning P&L-level thinking for a channel, category or business unit • Experience in a channel, marketplace, retail, FMCG or multi-site operational environment where you've managed performance against a partner or platform (retailer, aggregator, franchise network) • Confidence working with vendor/partner relationships - you've negotiated with, reported to, or managed a platform or retail partner before • Comfortable operating across Finance, Marketing and Operations without needing translation - you can hold your own in all three conversations • Experience with franchise, multi-site or partner network operations is a strong plus