Social Media & Content Executive

Job Summary We are looking for a creative and proactive Social Media & Content Executive to manage our social media platforms, create engaging content, and communicate with our online community. The ideal candidate is comfortable being hands-on with content creation, social media posting, and responding to customers.

Key Responsibilities

Manage and maintain the company’s social media platforms, including Instagram, TikTok, Facebook, and other relevant channels. Plan, create, and publish engaging social media content including photos, videos, Reels, Stories, and TikToks.

Develop creative content ideas that align with the brand image, campaigns, promotions, and current trends. Take and edit basic photos and videos for social media. Write captions, create Stories, and prepare content for scheduled posting. Monitor social media trends, sounds, hashtags, and relevant content opportunities.

Respond to Instagram/Facebook/TikTok DMs, comments, enquiries, and customer messages promptly and professionally. Follow up with potential customers through social media and direct enquiries to the appropriate team. Assist with promotional campaigns, launches, events, photoshoots, and other marketing activities.

Maintain a consistent brand voice, visual style, and online presence. Monitor social media performance and provide basic reports on engagement, reach, and growth. Work closely with the management and operations team to ensure content and promotions are aligned with business priorities.

Assist with other marketing and administrative tasks when required.

Requirements

Experience in social media management, content creation, digital marketing, or a similar role. Strong understanding of Instagram, TikTok, Facebook, and social media trends. Creative with a good eye for aesthetics, photography, and video content. Comfortable filming and creating content using a phone. Good communication and writing skills. Able to respond to customers professionally and confidently. Proactive, organis