Marketplace & Merchandising Manager

Job Position: Marketplace & Merchandising Manager Company: Pro Coffee Gear Location: Remote (Anywhere) Full - Time About Us: Pro Coffee Gear is a thriving e-commerce company located on our scenic 20-acre ranch in Austin, Texas.

We specialize in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. Our dedication to excellence extends beyond our products; we're committed to building a talented team that shares our passion for coffee and exceptional customer service.

Job Description

The Marketplace & Merchandising Manager owns the performance, quality, and scalability of our online product catalog across all sales channels, including Shopify, Amazon, eBay, and Walmart.

This role is responsible for accelerating time-to-market for new listings, ensuring competitive and profitable pricing, and delivering a consistent, high-quality brand experience across platforms.

This manager will lead a team of 4-6 and build scalable workflows, quality standards, and performance metrics to maximize revenue, improve conversion, and strengthen multi-channel visibility.

Success in this role means faster listings, smarter pricing, and a best-in-class marketplace presence that drives sustainable growth.

Responsibilities

Review Offer Competitiveness: Continuously evaluate our product offers against key competitors across all marketplaces to ensure we are competitively positioned on price, shipping, promotions, and value. Identify gaps and opportunities where adjustments are needed to win conversion while protecting margin.

Own Merchandising Decisions (Sales, Promotions, Discounts): Make data-driven decisions on sales, promotions, and discount strategies across channels. Balance revenue growth, inventory goals, and margin targets while aligning promotions with marketplace dynamics and business priorities.

Set Team Priorities and Create Execution Tickets: Translate merchandising strategy into clear, actionable priorities for the Parts Specialist, Listings