Technical Account Manager (Spanish & Italian Speaker)
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Job Description
The Opportunity Sitetracker is seeking a highly strategic Technical Account Manager who fluently speaks both Spanish & Italian to deliver unparalleled guidance to our largest customers, driving pivotal outcomes across adoption, retention, and services growth.
This is the first EMEA hire, the role blends strategic consulting, technical leadership, and customer transformation, offering significant autonomy and executive exposure as you shape success for our most strategic accounts and directly impact business growth.
What You'll Do
As a fluent Spanish & Italian speaking TAM, you'll operate as a critical strategic advisor, providing specialized guidance that empowers our largest and most complex customers to navigate intricate business and technology transformations.
Historically evolving from a technical customer success function, this role is now intentionally focused on leveraging deep consulting expertise, technical leadership, change management acumen, and value realization capabilities.
Your work will directly impact customer outcomes, enhance retention, uncover expansion opportunities, and drive long-term growth of our annualized services business by maximizing platform utilization and ensuring measurable business value realization.
The Skills You'll Have Strategic Consulting & Value Leadership Influence customers toward optimal solutions, even when their initial direction may not lead to desired outcomes. Connect Sitetracker 's product capabilities directly to customer business goals and operational improvements.
Facilitate complex decision-making processes across diverse stakeholder groups. Drive measurable customer outcomes and influence executive and operational stakeholders to change direction based on demonstrated business value, reducing risk or expanding opportunity.
Proactively improve customer outcomes, adoption, and ROI through expert consulting and guidance. Technical & Solution Leadership Explain fundamental architecture concepts, integration patter
Required Skills
Prepare to Win This Role
Everything you need to ace the interview and negotiate top-of-band compensation.