Agile Scrum Master

1. Agile Scrum Master Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Role Overview Owns the Agile delivery cadence for the POD — facilitating ceremonies, maintaining JIRA hygiene and removing impediments for a larger, distributed cross-functional team spanning onsite and offshore members. Experience Profile 12 to 14 + years overall IT delivery experience, including 4+ years as a dedicated Scrum Master / Agile lead facilitating larger or multi-stream teams. An experienced Agile master comfortable coaching a sizeable team is essential. Key Responsibilities • Facilitate all Scrum ceremonies — daily standups, sprint planning, reviews and retrospectives — across a larger, distributed team. • Own and maintain JIRA boards, sprint hygiene, and burndown/velocity reporting and dashboards. • Identify, track and remove impediments; manage dependencies across onsite (US) and offshore (India) members. • Coach the team on Agile/Scrum best practice and drive continuous improvement. • Partner with the Business Analyst and Tech Lead on backlog refinement and prioritisation. • Report sprint health, risks and progress to programme leadership. Required Skills • Strong hands-on JIRA / ADO administration and Agile metrics/reporting. • Proven experience running Scrum for larger or multi-stream teams. • Excellent facilitation, stakeholder management and impediment resolution. • Comfortable coordinating across onsite/offshore time zones. Preferred / Nice-to-have • CSM / PSM / SAFe Scrum Master certification (uplifts the offering). • Exposure to insurance / underwriting or other regulated-domain delivery.