ServiceNow - Technical Consultant - AI Control Tower (Remote, DL, IN)
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Job Description
Req ID: 382655 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ServiceNow - Technical Consultant - AI Control Tower to join our team in Remote, Delhi (IN-DL), India (IN).
Senior ServiceNow Technical Consultant Location: Remote / On-site (as required) Job Type: Full-Time About the Role: We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions.
This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.
Key Responsibilities
Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions. Provide technical leadership and mentorship to junior consultants and developers.
Customize and configure ServiceNow applications using best practices and maintain platform integrity. Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools. Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
Stay current with ServiceNow releases and proactively recommend platform enhancements. Support pre-sales activities including solutioning, demos, and proposal development. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
7+ years of hands-on experience with ServiceNow platform development and administration. Proven track record of successful ServiceNow implementations in enterprise environments. Certifications (Required/Preferred): Required: Junior – CSA and at least 1 CIS-(any) and CAD Intermediate – CSA and a
Required Skills
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