Head - Quality Assurance - Real Estate

About the Company: We are hiring for one of our renowned Real-Estate clients for Mumbai. About the Role: To create and maintain a culture of Quality & Innovation across the organization. Note: We require candidate from Mumbai region only and from Real-Estate background. Responsibilities: - To create & implement a customer handover process to ensure first time right. - Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners. - Update the QMS to ensure it remains current. - Analyze customer complaints & find innovative ways to address them. - Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT. - Develop & train a cross functional team of auditors to perform audits for rating of projects. - Build a Strong & Diverse Quality Team at Corporate & Sites. - Be a driver for skill enhancement within the projects team. - Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization. Qualifications: - BE/B.Tech- Civil Engineer/Postgraduate. Required Skills: - Construction Management - Facilitating QMS - Quality Management system - Change Management - Research & Benchmarking Preferred Skills: - Experience Required: >20 years (minimum 10 years into high rise residential project) - Pay range and compensation package: Best in the industry Salary: Hidden