PSIPL - Operations Manager - Facility Management

Position & Functional Goals: - Meeting all Service Level Agreements (SLA). - To Ensure the Client Service Satisfaction Level. - Meeting all statuary & regulatory requirements at site. - Liaisoning with client, officials & Govt. bodies to perform PSIPL services at site. Duties & Responsibilities: - Ensure that all the services provided by PSIPL (i.e. M&E & Soft Services) are running smoothly to the entire satisfaction of the Client & PSIPL. - Attendance & Leave Management of all staff under PSIPL. - Send monthly-verified attendance-statement to PSIPL-HO for salary processing of staff. - Follow monthly billing process & send all bills to HO as specified. - Ensure effective material management. - Reduce down time of equipments. - Obtain quotations from vendors and prepare comparative statements & get approval of work from client / PSIPL. - Vendor Management, processing of their bills for payments. - Update & monitor maintenance schedule, timely completion of routine maintenance (Daily, Weekly), PSIPL Asset management, and tracking of AMCs, if any. - Liaison and co-ordinate with the supervisors of all departments to get the work done as per requirements and ensure that timely execution of assigned task. - Direct all the supervisors to ensure that their work place, respective machinery, equipments, uniforms of all personnel, stores etc. are neat and clean with good hygiene at any given time. - Checking of the tool inventory of mechanical & electrical departments by monitoring regularly and at random. - To ensure that all the requirements (as per agreement) of clients / occupants / end users are fulfilled on day to day basis. - Ensure that prior to shut down of any kind of facility (i.e. power interruption water supply, lifts, fire system, civil repairs etc.) occupier / client are intimated well in advance for their consent / approval. - Ensure that departmental circular / instructions / various policy letters etc. issued by Client / PSIPL HO is followed strictly by concerning staff. - To ensure that all the personnel of all departments are familiar with the building layout plans, Area and Floor along with firefighting and sprinkler systems, apart from their respective departments. - Ensure that work permits to all the contractors/ vendors are issued by the concerning department Head. Simultaneously ensuring keys are issued to them of respective work area through proper channel by making entry in key registers. - Ensure smooth running of club house operations. - Maintain & ensure discipline, high morale of staff working under him by looking after their welfare. - Keep Operations Manager up dated by giving feed backs on all above points for smooth running of site / facility. - Ensure all House Keepings Equipments are functional, as well as utilization of the same in respective areas. - Prepare & Send Daily / Weekly / Monthly reports (MMR) to client / HO. - Ensure adherence to Safety and Environmental aspects of Team and Self. - All other work as assigned by Operations Manager and client. Employee Specification & Key Competencies: - Effective Team Player & Flexibility. - Sound Job Knowledge. - Excellent people management skills and ability to interact with Client & PSIPL staff. - Knowledge of labor welfare, EHS & Occupational Safety requirements. - Strong PC literacy and ability to manage daily activities using various systems. - Demonstrate experience with continual improvement initiatives highly desirable. - Demonstrate experience with client reporting and preparation & forwarding MIS as required.