SquadStack - Senior Product Manager - Voice AI Platform

About SquadStack: SquadStack.ai is on a mission to transform the $450B global customer experience market. We're building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale. If you're excited about building products at the frontier of AI, voice, and platform abstraction-this is your playground. Role Overview: NOTE: We require candidates from Product based background only. - We're looking for a Sr. Product Manager who's equal parts strategist, builder, and visionary-someone who wants to shape the future of AI in customer experience. - In this role, you'll lead the development of our Voice AI platform and the go-to-market for our agentic voice AI. - This is a high-ownership, zero-to-one opportunity to define product strategy, scale infrastructure, and empower developers and businesses to build with SquadStack's AI capabilities. What you'll be doing: Product Strategy & Vision: - Define and lead the roadmap for our Voice AI platform, aligning product initiatives with the company vision. - Work with leadership to translate abstract ideas into product strategy and modular platform offerings. - Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems. Product Development & Execution: - Collaborate with engineering, design, and data science to ship high-quality, high-leverage products. - Translate user needs into APIs, SDKs, and platform components that external teams can build on. - Lead the product lifecycle end-to-end-from problem discovery to post-launch iteration. Go-to-Market & Ecosystem Building: - Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation. - Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs. - Gather feedback from early adopters, devs, and internal users to iterate fast. Stakeholder Management: - Serve as the product bridge across internal teams (infra, sales, CX ops). - Evangelise platform thinking across the company-driving clarity on where we build vs expose. What We Want: Required: - 7-8 years of experience in product management, preferably in AI, SaaS, or PaaS. - BTech degree is a must. - Ex-Engineers or Technical/ Data Background (but now product-focused). - Understand AI-native or workflow orchestration products. - Have worked on extensible platforms or developer products. - Can marry infra thinking with product-led GTM, and build for both enterprise and SME/long-tail devs. - Clear, compelling communication; can explain complex concepts to both engineers and execs. Preferred: - Hands-on experience building or launching PaaS or workflow automation tools. - Founder or early-stage startup experience-bias for action and clarity under chaos. - Exposure to LLM tooling, voice AI, or agentic workflows. Location: Noida Why join us?: - Build at the cutting edge of AI & CX. - Work with a high-context team that values speed, clarity, and ambition. - Influence not just product, but company direction-PMs become revenue drivers at our org. - Competitive salary, ESOPs, and the opportunity to own a large surface area of impact.