Operations Manager

This is a remote position.

Business Operations Manager - Job Description Employment Type: Full-time, Remote Reports To: Founder & CEO Working Hours : Aligned to AEST business hours About the Opportunity Remote Office is a global talent infrastructure company helping Australian businesses build and manage high-performing offshore teams.

Shift AI is an execution infrastructure company that helps businesses scale through intentional automation and AI agent deployment. Both businesses are growing. As for the Founder of the businesses, the time needs to move toward building - not running. This role exists to take the operational layer off entirely.

The person in this seat will own execution across two businesses - covering operations, finance, people, compliance, and commercial function. This is not a coordination role. It is an ownership role. You will make decisions, hold accountability, and drive outcomes without needing to be managed.

If you are looking for a role where your manager tells you what to do next, this is not it. If you are someone who sees the gap, fills it, and reports back with the outcome - read on.

What You Will Own Operations & Execution Drive organisational performance across both businesses by coordinating with the sales team, setting targets, and tracking delivery against those targets Manage HR project management across the full talent lifecycle - structure, compliance, documentation, advisory, and escalation Handle people management matters including disputes and sensitive situations; escalate only what genuinely requires the Founder's involvement Be the practising custodian of organisational culture - you model it, reinforce it, and hold the team to it Finance & Commercial Execute financial transactions and maintain clean financial records in coordination with the accounts team Own client invoicing - accuracy, timeliness, and follow-through are non-negotiable Own all tool and software subscription management - renewals, cancellations, cost rev