Senior Business Analyst

• MAIN DUTIES AND RESPONSIBILITIES PRIMARY DUTIES • Act as communication bridge between business and IT department by translating business requirement into system specifications and vice-versa translate system requirements/limitations into business language for users. • Determines operational objectives by studying business functions; gathering information; evaluating system/process requirements and formats. • Recommend improvements for system/process by studying current practices; designing modifications where applicable. • Recommend controls by identifying problems; writing improved procedures. • Maintains system/process protocols by writing and updating procedures. • Provides references for users by writing and maintaining user documentation; providing support; training users. • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value. Required Qualification(s) Responsibilities and Skills Education Bachelor (Required) Language(s) English (Required)