Classic Apps Full Stack Developer - Assistant Manager - MFT - KGS CH

Description Assistant Manager – Full Stack Development & Application Support (.NET) Experience: 10+ Years Location: India (Bangalore / Gurugram | Hybrid) Employment Type: Full-Time About the Role We are seeking an experienced Assistant Manager – Full Stack Development & Application Support (.NET) to lead the support, maintenance, enhancement, and delivery of enterprise applications built on Microsoft technologies. This is a techno-functional leadership role requiring strong expertise across ASP.NET, C#.NET, VB.NET, SQL Server, APIs, application support, and production operations . The successful candidate will serve as a senior technical lead, driving application stability, managing critical incidents, overseeing development activities, mentoring team members, and collaborating with business stakeholders and cross-functional technology teams. The role combines hands-on development, production support, technical leadership, and service delivery responsibilities . Key Responsibilities Full Stack Development Front-End Development (ASP.NET) • Design, develop, and maintain enterprise web applications using ASP.NET. • Develop responsive, scalable, and user-friendly web interfaces. • Implement frontend business logic and user workflows. • Collaborate with UX, business analysts, and stakeholders to deliver effective user experiences. • Drive modernization and optimization of existing web applications. Back-End Development (.NET Technologies) • Design, develop, and enhance backend services using: • C#.NET • VB.NET • .NET Framework • .NET-based APIs and services • Build reusable components, libraries, and enterprise application frameworks. • Lead code reviews and enforce development standards and best practices. • Perform debugging, performance tuning, and application optimization. • Drive secure coding practices and application lifecycle management. • API & Integration Development • Design, develop, and support REST APIs and enterprise integrations. • Integrate internal and external business applications. • Work with: • REST APIs • JSON • XML • Web Services • Troubleshoot integration, authentication, and connectivity issues. • Support enterprise-wide integration initiatives and modernization programs. • Database & Data Management • Develop and optimize SQL Server database objects, queries, stored procedures, and views. • Perform database performance tuning and troubleshooting. • Support data validation, reconciliation, and reporting requirements. • Collaborate with database administrators on capacity planning and system optimization. • Support and maintain SSIS packages, scheduled jobs, and data-processing workflows. • Ensure data quality, integrity, and security standards are maintained. • Application Management & Production Support • Provide leadership for Level 3 and Level 4 support of enterprise applications built on Microsoft technologies. • Act as the primary escalation point for complex application, infrastructure, integration, and database-related issues. • Lead incident management, root cause analysis (RCA), problem management, and service restoration activities. • Ensure adherence to SLA commitments and operational excellence standards. • Coordinate with infrastructure, database, middleware, security, and vendor teams for issue resolution. • Drive continuous service improvement initiatives and operational efficiency programs. • Participate in major incident management calls and executive-level communications when required. • Ensure compliance with ITIL processes including: • Incident Management • Problem Management • Change Management • Release Management • Service Request Fulfilment • Oversee application health monitoring, performance tracking, and operational reporting. • Maintain support documentation, SOPs, knowledge repositories, and operational runbooks. Required Technical Skills Front-End Technologies • ASP.NET • ASP.NET MVC • Web Application Development • Responsive UI Development • HTML • CSS • JavaScript Back-End Technologies • C#.NET • VB.NET • .NET Framework • Object-Oriented Programming (OOP) • Enterprise Application Development API & Integration Skills • REST APIs • JSON • XML • Web Services • API Security and Authentication Database Technologies • Microsoft SQL Server • SQL Query Optimization • Stored Procedures • Database Performance Tuning • Data Modeling Automation & Tools • PowerShell Scripting • SSIS • Application Monitoring Tools • Release and Deployment Management Support & Operations • Production Support • Incident Management • RCA • Problem Management • Change Management • ITIL Processes Experience & Qualifications • 10+ years of experience in Full Stack Development and Enterprise Application Support. • Strong hands-on experience in: • ASP.NET • C#.NET • VB.NET • SQL Server • REST APIs • Enterprise Application Support • Experience managing complex production environments and business-critical applications. • Proven experience leading technical teams and mentoring developers. • Strong understanding of software development lifecycle (SDLC) and support models. • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience. Communication & Leadership Skills • Excellent verbal and written English communication skills. • Strong stakeholder management and customer-facing capabilities. • Ability to communicate effectively with technical and non-technical audiences. • Strong analytical, troubleshooting, and problem-solving abilities. • Ability to lead teams during critical production incidents. • Strong ownership, accountability, and delivery focus. Nice to Have • Experience with Azure services and cloud-native applications. • Exposure to DevOps and CI/CD pipelines. • Experience with microservices architecture. • Knowledge of application security best practices. • ITIL Certification. • Experience working in global enterprise environments. • Microsoft certifications in .NET or Azure technologies.