Principal Product Manager - AI Platform

Principal Product Manager Conversational AI Platform Location : Noida, Sector 3 | Work Mode: WFO, 5 days Education : B.Tech/BE Computer Science / Tier 1 institutes preferred About the Company : A fast-growing AI-first business services company using Conversational AI, Voice AI and automation to transform customer engagement, sales and service operations for enterprises. About the Role : We are looking for a Principal Product Manager to own the strategy and 01 development of a next-generation Conversational/Voice AI platform. This is a high-ownership role for a technically strong product leader who can bridge AI, platform engineering, product strategy and GTM. Key Responsibilities : - Own the vision, roadmap and 01 development of the AI platform. - Build scalable AI platform capabilities, APIs, SDKs and reusable components. - Drive products end-to-end: discovery PRD development launch scale. - Work hands-on with LLMs, AI agents, prompts, voice workflows and evaluation. - Define GTM, pricing, positioning and adoption across enterprise and SME customers. - Partner with Engineering, AI/ML, Infrastructure, Sales and CX teams. - Lead and mentor the product team and work closely with senior leadership. Requirements : - 8 to 12 years in Product Management, with strong AI/ML, SaaS or platform experience. - Engineering/technical background with transition into Product. - Proven 01 ownership of a platform product; individual bot/feature ownership alone is not sufficient. - Mandatory experience building AI/GenAI/LLM platforms or Conversational AI products. - Strong understanding of APIs, SDKs, platform architecture and developer ecosystems. - Experience with Voice AI, Conversational AI, CCaaS, CPaaS, CRM or SalesTech is highly preferred. - Strong product judgement, ownership, commercial thinking and team leadership.