Senior Manager - HR Operations

Key Responsibilities: - Manage the end-to-end employee lifecycle, including onboarding, documentation, employee support, performance management and offboarding. - Own day-to-day HR Operations and ensure smooth execution of employee-related processes. - Serve as a key point of contact for employees, addressing HR queries and employee relations matters. - Manage employee documentation, personnel records, letters and other HR-related documentation. - Maintain accurate employee information and manage HRIS data and records. - Support onboarding and ensure a smooth new joiner experience. - Coordinate employee exits, including exit documentation and related processes. - Support performance management cycles and assist managers with documentation, PIPs and employee-related processes. - Coordinate payroll inputs and support employee benefits administration. - Manage leave records and support employee-related policy administration. - Handle employee grievances and support resolution of workplace and people-related concerns. - Drive employee engagement, culture-building initiatives, team events and employee experience programs. - Manage internal HR communication and support the implementation of HR policies and processes. - Support recruitment coordination, including interview scheduling, candidate communication, offer documentation and onboarding. - Partner with managers and leadership on day-to-day people matters. - Work closely with global stakeholders to ensure effective coordination and a consistent employee experience. Required Experience: - 7+ years of experience in HR Generalist, HR Operations or People Operations roles. - Strong hands-on experience in HR Operations and end-to-end employee lifecycle management. - Experience in employee onboarding, documentation, HRIS, employee records and offboarding. - Good exposure to employee relations and grievance handling. - Experience supporting performance management, payroll coordination and benefits administration. - Ability to independently manage day-to-day HR activities and employee queries. - Strong written and verbal communication skills. - Good stakeholder-management and interpersonal skills. - Ability to handle sensitive employee matters with discretion and professionalism. - Comfortable working in a fast-paced and evolving environment. - Experience working with global stakeholders or teams would be an advantage. - Comfortable working in an onsite environment. Qualifications: - Bachelor's degree required - MBA or postgraduate qualification in HR preferred.