QA Assistant – Manufacturing / Quality Systems
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Job Description
About the Role Our client is an established manufacturing organization with a strong focus on product quality, customer requirements, and operational standards. They are looking for a QA Assistant to work closely with the QA Manager in maintaining and improving the site's Quality Management System.
This is a good opportunity for a quality professional who wants to broaden their exposure beyond inspection and develop towards a QA leadership / QA management career path.
The role will also provide opportunities to handle customer quality issues, complaints, audits, CAPA, quality systems, and cross-functional improvement projects. The successful candidate will be expected to provide support to the QA Manager and take on key QA responsibilities when the manager is away on business travel.
Key Responsibilities
Support the QA Manager in implementing and maintaining the site's Quality Management System (QMS) and quality objectives. Act as a key point of contact for quality system matters and provide support to different departments on quality-related issues.
Monitor production quality activities to ensure products meet internal specifications and customer requirements. Handle and investigate customer complaints, including reviewing quality data, identifying deviations, conducting root cause analysis, and coordinating corrective actions.
Monitor quality trends and work with Operations, Supply Chain, Sales, and other departments to address recurring quality issues. Support risk assessments and quality activities for new product introduction and process improvements. Drive corrective and preventive actions and follow up on their effectiveness.
Support continuous improvement initiatives focused on quality, efficiency, waste reduction, and process control. Assist with maintaining site certifications and ensuring compliance with applicable quality and regulatory requirements.
Requirements
Diploma or Degree in Quality Management, Engineering, Manufacturing, or a elated discipline.
Required Skills
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