UX Researcher (Growth)

About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are.

From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be.

Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About the Role

This is a dedicated growth research role. You'll run studies — usability testing, survey research, experimental studies — and collaborate on findings with the Product Growth team.

The role is specifically focused on growth-related product surfaces, onboarding flows, acquisition and activation funnels, and the questions that emerge from the growth team's experiment pipeline.

It is not focused on generative research for new product development; you will be helping tune and refine delivery of value, though you will partner with other researchers to identify and address fundamental product issues that limit product-led growth.

You'll report to the design manager and work most closely with the Growth PM and Growth Designers on a day-to-day basis. The staff UX researcher will be your primary resource for methods and bigger-picture research context.

The role is designed to grow from running studies from the team's pipeline and building domain expertise, towards owning the research agenda for growth-related areas with increasing independence.

Key Responsibilities

Research Run growth research studies. Your core responsibility is conducting research that supports the growth team's experiment pipeline and tactical questions. Own the full study lifecycle for growth research: scoping, recruiting, conducting, analyzing, and communicating results. Design studies and instruments to conduct evaluation and diagnostic discovery for adoption