Chief of Staff - Freelance, Remote

About the ClientThis fast-growing consumer health and wellness brand offers clinically backed products and a premium customer experience through its e-commerce storefront and retail partners.

The company operates in a high-velocity, founder-led environment where cross-functional coordination and speed of execution are critical. They are seeking an experienced operator to act as an extension of the founder and help the business scale with rigor and clarity. Why does this role exist?

This Chief of Staff role exists to create leverage for the founder by bringing structure, prioritization, and operational follow-through to a fast-paced, high-growth environment.

The objective is to streamline executive workflows (calendar, communications), own cross-functional project execution, and improve organizational cadence so critical initiatives ship on time.

Success means proactively anticipating needs, removing friction across teams, and acting as a trusted proxy for the founder to keep the business moving.

The Impact you’ll make Executive Rhythm and Prioritization Own and optimize the founder’s calendar; protect deep-work blocks, resolve conflicts, and ensure meeting readiness Build weekly operating cadence and prep briefs so the right decisions happen at the right time Anticipate founder needs and be two steps ahead on next actions Communications and Inbox Leadership Triage and prioritize email; draft responses and manage stakeholder expectations Maintain clear, timely communications across internal/external partners Produce executive-ready updates, summaries, and decision memos Project and Cross-Functional Execution Run task boards; set deadlines, drive follow-ups, and unblock teams Track deliverables across departments; escalate risks early and propose solutions Coordinate vendor/partner workflows, including scheduling and light contract/admin support Content and Documentation Draft/polish decks, memos, customer letters, SOPs, and executive talking points Capture live meetin