AI Strategy, Transformation & Solutions Consultant
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Job Description
This is a remote position. About Embrace Embrace Software acquires and operates established vertical software businesses across multiple industries.
Our Shared Services and Business Transformation teams work with portfolio companies to improve how they operate across Sales, Marketing, Customer Support, Finance, HR, and Operations. AI is increasingly central to how we approach transformation.
We are looking for someone who can understand a business problem, redesign the process, identify where AI can create meaningful value, and help turn that idea into a working solution.
About the Role
We are looking for an AI Business Transformation Consultant who combines strong business consulting and problem-solving skills with a practical understanding of AI, automation, and enterprise systems. This is not primarily a developer or automation-engineer role.
You will work directly with business leaders and functional teams across our portfolio companies to understand operational challenges, identify root causes, redesign processes, and implement practical improvements using AI, automation, systems, and data.
A typical assignment may start with a problem such as: “Our support team spends too much time manually reviewing tickets. ” “Our renewal and billing process involves multiple systems and spreadsheets. ” “Management doesn't have visibility into our sales pipeline.
” “We acquired a company and need to standardize its CRM and operating processes. ” “Can AI automate this workflow without creating additional operational risk? ” Your responsibility is to take that problem from discovery → analysis → solution design → implementation → adoption → measurable outcome.
What You Will Do
Business Consulting & Process Transformation Work with business leaders and functional teams to understand operational problems, requirements, and priorities. Conduct discovery sessions and translate loosely defined problems into clear business requirements. Map current-state processes and identify bottleneck
Required Skills
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