Senior Operations Manager

We Do Consulting Differently BRG's Integrated Health Solutions (IHS) practices help healthcare providers, payers, and investors to improve margins, clinical and operational performance, and long-term strategic positioning.

Our teams bring together consultants with backgrounds in clinical and business operations, hospital leadership, medicine, nursing, economics, process engineering, and data science. Over the past decade, we have assessed and implemented nearly $1 billion in cost savings and revenue improvement for our clients.

As the practice continues to grow, robust internal operations are essential to scaling delivery, maintaining quality, and supporting our consulting professionals.

Position Summary The Senior Manager of Operations is an internal leadership role responsible for the day-to-day business operations of BRG's Healthcare Consulting practice.

This individual will partner closely with practice leadership to drive operational excellence, financial performance, resource management, and process improvement across the practice.

The Senior Manager will oversee practice forecasting, staffing and utilization, onboarding and training coordination, internal reporting, and cross-functional collaboration with BRG shared services (Finance, HR, IT, Marketing, and Recruiting).

This is a practice-management role that ensures the healthcare consulting team has the operational infrastructure, tools, and processes to deliver exceptional client work efficiently and profitably.

Key Responsibilities

Practice Financial Management & Reporting Manage engagement economics, including WIP monitoring, billing cadence, collections support, and write-off review in coordination with Finance.

Resource Management & Staffing Operations Lead resource planning and staffing across the practice, matching consultant skills and availability to engagement demands. Monitor consultant utilization and bench; proactively flag underutilization or staffing gaps to practice leadership. Coordinate wi