Part-time Bilingual Customer Service Representative (Remote, New Brunswick, CA)
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Job Description
Part-time Bilingual Customer Service Representative Join our dynamic team at Foundever , where every interaction is an opportunity to make a difference Job Overview As a part-time Work from Home Customer Service Representative, you'll be the trusted Canadian voice for a major automotive brand.
You'll provide exceptional service to vehicle owners addressing concerns about warranty coverage, repairs, dealership issues, and vehicle features. By listening calmly, responding with effective solutions, and taking complaints seriously, you’ll help reduce their stress and enhance their experience.
This opportunity represents an existing vacancy supporting current business operations. Why You Should Join Us 16. 10/H with a $2. 00 Bilingual Premium NO WEEKENDS! Hours of opearation are Monday to Friday between the hours of 8:30 AM to 6:30 PM ET Enjoy the benefits of working from home.
Save time, money and reduce stress No equipment? We provide everything you need!
Join a supportive community focused on engagement and recognition Hands-on paid virtual classroom-style training, as well as ongoing job specific training What We Are Looking For Must reside in Canada Must be at least 18 yrs of age Highschool diploma or equivalent Must have at least 6 months of working experience in the customer service field Must pass a background check Key Skills Strong verbal and written communication skills in both French and English will be needed to assist both French and English speaking customers.
Proficient in MS Office 365, MS TEAMS and a Microsoft Windows environment Able to navigate multiple systems and have an understanding google maps or similar tools Strong problem-Solving, Empathy, Adaptability and Reliability Home Setup Requirements A hardwired connection with an internet Speed of 10.
0 Mbps download speed and 5. 0 Mbps upload speed A quiet, distraction-free space is essential; webcam video presence will be required during training and production This role may involve the use of approved