Sales support specialist

General information Reference 2026-1823 Vacancy category Standard Expertise - website Sales WEBSITE - visibility vacancy page Yes Category Sales & Marketing - Sales - Account Manager Inside Sales Job title Sales support specialist Contract type Permanent Job description As an Sales Support Specialist, you help our sales team run smoothly and ensure customers receive a seamless experience. Your work enables Account Managers to focus on building relationships and growing the business, while you take care of the operational details that keep sales processes moving. You will work closely with one or two Account Managers as a true team and act as the operational point of contact for your customers. You will see your impact every day, whether through smoother processes, stronger follow-up, accurate documentation or customers who get the support they need. If you enjoy variety, connecting with people and making a visible impact in an international sales environment, this is your opportunity to help shape how we support our customers and commercial organisation. What you’ll do • Prepare quotes, manage renewals and keep Salesforce accurate, complete and up to date. • Coordinate communication and follow-up between Account Managers, internal teams and customers. • Advise customers and colleagues on licensing models and make sure the right information is available when decisions need to be made. • Handle security qualification forms, bid documentation and related customer documents in a complete and compliant way. • Act as the operational point of contact for customers, taking co-ownership of the relationship together with the Account Manager. • Identify process bottlenecks and suggest practical improvements that help the sales team work more efficiently. Profile You'll be successful in this role if you enjoy working in a dynamic sales environment, collaborating with different stakeholders and bringing structure to commercial processes. • Experience in inside sales, sales support, sales coordination or a similar commercial support role. • Strong communication skills in Dutch and English, with the ability to build effective relationships with customers and colleagues. • Ability to coordinate activities and follow-up in a structured and reliable way. • A proactive approach to improving processes, information flow and collaboration. • Strong organisational skills, with the ability to manage multiple priorities while maintaining a clear overview. • Attention to detail when working with CRM data, documentation and customer-facing processes. We offer Salary range: €3,300 – €4,945 gross per month, depending on experience. This range reflects a good faith estimate of the expected compensation for this role, based on objective, role-related criteria. The total compensation package includes variable compensation and additional benefits. Would you like to find out more about our salary range and benefits? Click here. We offer a healthy work-life balance with the flexibility of hybrid working, in a collaborative and learning-oriented environment with opportunities for continuous development. You will benefit from structured onboarding and ongoing learning support to help you get up to speed and continue developing your skills. We put our people at the heart of our company and create an inspiring and safe environment that allows everyone to work, learn, live and play. You will work on challenging projects with leading clients, gaining valuable experience. Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law. Excited to build connections and make an impact? Join us, apply today and let’s shape the future together! We may use artificial intelligence (AI) or automated tools to support parts of our recruitment process, such as application screening and candidate assessment. These tools assist our recruiters, and final employment decisions are always made by human professionals. Job location The Netherlands, Nijmegen Candidate criteria Specific expertise SALES SUPPORT Minimum level of experience required 3-5 years Referral Yes Hiring Manager last name Arts Hiring Manager first name Petra Handled by Handled by Mark van Dommelen Primary handler Mark van Dommelen